Terms & Conditions

Min Travel established in Cairo, the capital and heart of Egypt since 1986, we specialize in internal tours that extend from renowned sites to the most secluded regions of Egypt to the beautiful water in the Red Sea.
The Egyptian Ministry of Tourism recognizes Min Travel under License No. 593 - category (A) as a pioneer member of the Tourist Chamber and the Egyptian Association of Tour Operators in Egypt.

Acceptance of Terms and Conditions of Min Travel and this Site:


In these Terms and Conditions, "you" mean all the persons named on the booking including any added or substituted at a later date. " Our company " means Min Travel Limited. Please read these Terms and Conditions carefully. On making a booking you are deemed to have accepted these Terms and Conditions and to have the authority to accept and are accepting these Terms and Conditions on behalf of all of the persons named in the booking. You agree to these Terms and Conditions when you use this site and when you make a booking through Min Traveland these Terms and Conditions shall govern your use of this site and your relationship with Min Travel.
 
Booking & Payment Policy:
The purchase of any of our travel services constitutes a contractual agreement and implies your acceptance of the terms and conditions listed below.  Following when the term our company is used this is reference to Min Travel. Please make sure that you have carefully read and understood these terms and conditions before making your reservation.
Payments may be made by direct into our account. The currency exchange rate will be the rate in effect on the day of the transaction.  The customer is wholly responsible in any differential caused by exchange rates or bank surcharges. Copies of all transactions and receipts pertaining to a booking will be provided to you, upon completion of a wire transaction or receipt of all money.
 
Individual Travelers less than 15 persons:
A 75% deposit is required to guarantee land tour and Nile cruise bookings, and no booking will be confirmed until receipt of the deposit. Final payment is due upon arrival in Egypt at our Cairo office.
 
Groups of 15 persons or more:
A 50% deposit is required to guarantee land tour and Nile cruise bookings, and no booking will be confirmed until receipt of the deposit. 50% is due 21 days prior to arrival and final payment is due upon arrival in Egypt at our Cairo office.
 
Cancellation Policy & Fees applies to both individuals & groups:
All cancellations must be in writing and faxed to our Cairo office or e-mail.
• Cancellations can be made without penalty if a written notice is received 46 days prior to start date.
• A 25% fee will be applied if a cancellation is received from 45 to 31 days prior to start date.
• A 50% fee will be applied if a cancellation is received from 30 to 15 days prior to start date.
• A 75% fee will be applied if a cancellation is received from 14 to 08 days prior to start date.
• No refund for cancellations 07 days or less prior to start date.
• All Confirmation and Cancellation [Must Be In Writing]
 
Responsibility:
Payment of the deposit represents an acceptance under the following terms and conditions. Our company assumes no responsibility for injury, loss, or damage to persons or property, or additional expenses due to acts of God, sickness, weather, strike, detention, riot, war, quarantine, thefts, civil disturbances, government regulations or restrictions. We are not responsible for any accidents, delays, inconveniences, expenses or mishap of any kind whatsoever resulting entirely or in part, from the negligence of others or from causes beyond our control. We reserve the right to make reasonable changes and /or substitutions in the itinerary where deemed necessary. For those trips and tours where Min Travel is not the source or supplier, we act solely as agents and as such assume no responsibility should any supplier fail to provide the service contracted. Baggage is at owners risk entirely. No refund can be made for unused hotel rooms, meals, sightseeing trips, tours or transportation unless arrangements are made at time of booking.
 
Children Policy:
• Children up to 02 years old will be free for accommodation sharing parent room for a maximum one Child. And they will be charged only 10% of domestic air Fare.
• Children from 03 up to 12 years old will be charge with 50% of total accommodation as an adult (50% of the adult rate) & sharing with parent's room.
• Children over 12 years old will be charge as an adult person.
Please Note: A cancellation charge is a liquid damage to compensate the tour operator for prepayments made on advance booking of travel services and for administrative cost involved in processing a cancellation and is genuine estimate thereof and is not a penalty.
 
Unused Tour Services:
Our company is not responsible for any unused portions of your tours and cannot refund any monies.
 
Our Changes to a Booking:
Occasionally due to circumstances beyond our control we may have to change your travel package arrangement. We will advise you as early as possible. However, our company cannot be held responsible for changes initiated by airlines, coach companies, hotels, transfer operators, or other independent parties who have been contracted for services you have purchased.

If confirmed goods or services are no longer available prior to the arrival date, our company reserves the right to substitute them for comparables goods or services. In the event of a cancellation by our company liability of our company shall be limited to the reimbursement of the price of goods or services paid by the client.
 
Package Rate:
Prices are quoted in American dollars (US Dollars) unless otherwise indicated. Tour prices quoted are valid to dates as stated in our quotation and include transfers, baggage handling, accommodations, hotel taxes, meals, sightseeing, entrance fees, gratuities as noted and escort services as indicated in each itinerary.

Not included in quoted tour prices are costs of obtaining passport or visas, excess baggage fees, personal expenses such as travel insurance, laundry, and room service, alcoholic or other beverages are not included with the meals, gratuities to Egyptologist-escort, communication charges, local airport charges and taxes, any airfares unless specifically noted in the itinerary, sightseeing or meals not included in the itinerary, services not mentioned in the tours and any other items of a personal nature.

All information and pictures contained in our site have been checked for accuracy, but shall not be construed as part of this contract. If an error occurs, the final decision shall be our company.

Our company reserves the right to increase or decrease published prices without prior notice. Several factors may influence the fares, including but not limited to an increase of government-imposed taxes, transportation related fees or surcharges including those for fuel or currency fluctuations.
 
Please Note: Package rates we advertise represent the maximum price you should pay for a similar package. In many cases Hotels, Nile Cruises and tour operators make discounts to promote some nationalities, market changes, seasonal periods or certain packages. So in some cases you will pay less than the price you see advertised for a package.
 
Accommodation explanation of terms:
The followings are the terms we use and their respective meanings.

Double:         Based on sharing twin or doubled bedded rooms.
Single:          Based on single bed in a room.
Triple:           Based on triple bedded room.

Moderate:     Based on 3 stars Hotels and / or Nile Cruises.
Up Scale:      Based on 4 stars Hotels and / or Nile Cruises.
Deluxe:         Based on 5 stars Hotels and / or Nile Cruises.
Extra Deluxe: Based on 5 stars deluxe Hotels and / or Nile Cruises.
 
Please Note: Our Company reserves the right to substitute Hotels and / or Nile Cruises of similar quality if Hotel and / or Nile Cruises mentioned are not available.
 
Meals:
As specifically indicated in each tour. No other meals included. Please refer to the detailed itinerary of your travel package for more information about the everyday meals.
 
Sightseeing:
Tours will be by seat in air-conditioned car basis or by air-conditioned motor- coach with bilingual speaking guides. All entrance fee, taxes and charges are included.
 
Transfer:
All transfers between airport and hotels and / or Nile Cruises are included. Excess baggage charges must be pay by the passenger.
 
Travel Documents:
It is the full responsibility and expense of the consumer to obtain all documents required by all relevant government authorities. The carrier or relevant authorities, without further recourse of the possibility of a refund, may deny clients failing to provide the required documents. No refund or replacement will be given for lost or stolen travel documents.
 
Please Note: For American, Canadian, Japanese, European Union Citizens and some other nationalities can obtain a tourist entry visa when they come to Egypt at any Egyptian port of entry (airports) or borders. Please verify with the Egyptian Embassy in your home country.
 
Travel Insurance:
We recommend that all passengers purchase travel insurance at time of booking as a measure of added protection. Our company is not responsible or liable for loss, damage, and theft of luggage and/or personal belongings or for personal injury, accidents and or illness. For your own protection, it is important that you have, or purchase, adequate insurance to cover these eventualities. Your insurance agent and/or travel agent can arrange this for you.
 
Client Responsibility:
Clients are responsible for advising our company of their intentions, goals, motives, expectations and needs, as they relate to the proposed travel package, before the reservation is completed.
 
Our Responsibility:
Our company and its affiliates act only as agents for the passenger with respect to services provided by others. In many cases, suppliers of tour services are independent contractors to our company, not our employees. Including but not limited to independent ground operators, tour guides, hotels, transportation companies, drivers, airlines, and other suppliers. Because we do not own, operate, manage, control, or supervise these entities, we cannot be liable for any acts or omissions, including any negligence, gross negligence, or reckless or willful acts, on their part.
Our company, its owners, agents, directors, shareholders, and employees assume no responsibility for any injury, loss, damage, delay, or death to person or property arising from the negligent or willful act or failure to act of any person who is to or does provide goods or services for this trip or for the action or inaction of any other third party. Without limitation, our company is not responsible for acts of God, dangerous incidents of the rivers, lakes, fire, equipment failures, vehicle accidents, illness from food or otherwise, detention, assaults, theft or criminal activity, annoyance, delays, quarantine, strikes, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, terrorism, government restrictions or regulations, and discrepancies or changes in transit or hotel services over which it has no control. Reasonable changes in the itinerary may be made where deemed advisable for the comfort and well being of the passengers. The right is reserved to substitute hotels, alter the itinerary, and reverse the order of places to be visited. You will be informed of any necessary changes in a timely fashion. Our company can accept no responsibility for loss or additional expenses due to delay or changes in schedules or other causes. The tour operator and its agents reserve the right to refuse to accept or retain any person as a member of the tour. The right is reserved to withdraw any or all tours or portion thereof. Baggage is at owners risk entirely. The liability of air carrier for loss, delay or damage is limited to their liability as common air carriers. Air carriers assume no liability for fragile or perishable articles.
 
Remarks:
Once we receive any payments in our bank we will immediately send a confirmation message and receipt to you via email for your records. If you have any questions regarding our payment policies, need special consideration for payment or cancellation is necessary you must contact Mr. Esmat Azmy.  Authorization or approval from any other employee, representative or person will not be accepted or valid.
 
The following information is required to send a wire transfer to our Bank Account in Cairo to be as follow:
You are kindly requested to send us 75% from Your Total Bill as a deposit by Bank Account in Cairo, Egypt in order to confirm your reservation and the rest payment will be in Cash in US Dollar Currency upon arrival, our Representative in Cairo will collect it.
 
Name: Min Travel  (Care of Mr. Esmat Azmy)
Bank: Banque du Caire
Branch:  Talaat Harb, Cairo, Egypt
Account No.: 1510
Code of the Bank: BCAIEGCX45
 
The following information is required to send a wire transfer to Through Western Union to be as follow:
Western Union:
You are kindly requested to send us 100% from Your Total Bill as a deposit Through Western Union By The Name Of the Owner & General Manager of Min Travel ( Mr. Esmat Azmy Ahmed ) in order to confirm your reservation.
Western Union Address:
46 EIN SHAMS STREET 
NEXT ELNA'AM HOSPITAL 
CAIRO ,   EIN SHAMS
C/O  Mr. Esmat Azmy Ahmed (the Owner  & General Manager of Min Travel)
 
Credit Card Payments:
Min Travel accepts the following credit cards by mail order:
Visa Card
Master Card
American Express Card
 
NOTE: 
For American Express Card only, you must full the forma with Egyptian Pounds and the rate will be advice upon payment. 

You will be requested to fulfill the forma with the amount of 25% of your total bill + the 08% Bank commission as a Reservation Guarantee, We will not charge this amount from your credit card unless in the case of no show.

The payment will be 100% in Cash In US Dollars Or in Euro upon arrival at Cairo International Airport and we will give you back your forma with an official document from our side to assure that we didn't charge this amount from your card.
 
Important Note:
Please print Min Travel mail Credit Card Form. 
Fulfill it and send it to our fax: 
(+202 63 25 810) with a copy of you’re card from front and back.

Please note that for credit card payments Please add 08% on total bill as bank commission.